Frequently Asked Questions

How do I join the sessions?

Go to the “Agenda” and click on the “Broadcast” button under the session title. Broadcast automatically starts 2 minutes before the scheduled session start time.

Note: When you click the “Broadcast” button, you may be prompted to login in order to join the session. Enter the email used during the registration process on the login page and follow the instructions.

Please also check the Attendee Login Guide by Bizzabo.

I can't see the Agenda

Please check if you use any script- or ad-blockers and consent to cookies (Analytics & Functional).

What are the system requirements to join a session?

You can check your system with our Quick Tech Check.

  • Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported
  • MacOS 10.9 or later, running Chrome and Firefox. Safari not supported
  • iPhone 5S or later, running iOS 11 and up
  • Android 4.0 or later, running Chrome

Please note, additional devices may successfully connect, but are not officially supported.

If I have trouble joining the session, what should I do?

If you still have troubles, contact us at connect.events@leanix-connect.com or in the Slack Workspace and we will do our best to solve the issue immediately.

How can I ask questions during a session?

For the majority of the sessions you can use general event chat to ask the questions. Click on the chat icon in the bottom right corner, log in and engage in a conversation. Moderator will address your questions to the speaker.

If you want to ask a speaker a question anonymously, use the “Ask a question” field next to the broadcasted video.

Will the sessions be recorded?

Majority of the sessions will be recorded. You will have access to the recordings following the event. You will be notified via email when the recordings are available.

Is there a recommended internet browser?

Chrome browser is best fit for the seamless event experience

We recommend you disable all pop up blockers and ad blockers as they might interfere with the session broadcasting

We also recommend you run a Quick Tech Check for your system before the event starts

I have issues with the sound/video during the session, what should I do?

Check whether you have the correct sound output and webcam device selected

Check the Attendee Experience Troubleshooting guide for additional recommendations.