LeanIX Connect Summit

Frequently Asked Questions

How do I join the sessions?

Go to the “Agenda” page and click on the “Broadcast” button under the session title. Broadcast automatically starts 2 minutes before the scheduled session start time.

Note: When you click the “Broadcast” button, you may be prompted to login in order to join the session. Enter the email used during the registration process on the login page and follow the instructions.

Please also check the Attendee Login Guide by Bizzabo.

I can't see the Agenda

Please check if you use any script- or ad-blockers and consent to cookies (Analytics & Functional).

What are the system requirements to join a session?

You can check your system with our Quick Tech Check.

  • Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported
  • MacOS 10.9 or later, running Chrome and Firefox. Safari not supported
  • iPhone 5S or later, running iOS 11 and up
  • Android 4.0 or later, running Chrome

Please note, additional devices may successfully connect, but are not officially supported.

If I have trouble joining the session, what should I do?

If you still have troubles, contact us at summit@leanix-connect.com or in the Slack Workspace and we will do our best to solve the issue immediately.

How can I ask questions during a session?

For the majority of the sessions you can use general event chat to ask the questions. Click on the chat icon in the bottom right corner, log in and engage in a conversation. Moderator will address your questions to the speaker.

If you want to ask a speaker a question anonymously, use the “Ask a question” field next to the broadcasted video.

Will the sessions be recorded?

Majority of the sessions will be recorded. You will have access to the recordings following the event. You will be notified via email when the recordings are available.

Is there a recommended internet browser?

Chrome browser is best fit for the seamless event experience

We recommend you disable all pop up blockers and ad blockers as they might interfere with the session broadcasting

We also recommend you run a Quick Tech Check for your system before the event starts

I have issues with the sound/video during the session, what should I do?

Check whether you have the correct sound output and webcam device selected

Check the Attendee Experience Troubleshooting guide for additional recommendations.

We have been working closely with the venue and local authorities to ensure all those attending in-person will feel safe and comfortable to do so.

As COVID-19 and pertinent health & safety guidelines evolve, these guidelines will continue to be adapted and updated to have the safest event possible.

All those planning to attend in-person will be asked to adhere to the following health & safety guidelines:

“3G” Rules (“geimpft-getested-genesen”) for all in-person attendees.

Without exceptions, all in-person attendees will have to provide documentation that they are either vaccinated (at least 14 days after the last required vaccination), have a negative COVID test result (rapid antigen test no older than 24 hours or PCR test no older than 48 hours) or are recovered from COVID (a maximum of 6 months with your corresponding certificate). The documentation will be checked at the entrance to the venue. You will receive your badge upon presenting one of the certificates mentioned above. You will not be allowed to enter the event venue without a badge.

Mask mandate.

In order to best protect everyone’s health, medical masks will be required to be worn at the event and must be worn in all general areas as well as in queues. Exceptions are in outdoor spaces, while eating food and beverages indoors, when socially distanced from other participants or while seated in the auditorium.

Increased sanitization and hand washing.

LeanIX Connect Summit and the World Conference Center will implement increased hand sanitation stations and handwashing stations. Those in attendance will be expected to frequently wash and sanitize their hands.

Physical distancing.

LeanIX Connect Summit has adjusted the event’s layouts and guidelines to promote physical distancing between attendees. Floor and distance markers will be instituted to help attendees maintain a safe distance. We ask you to refrain from hugs and handshakes when greeting people.

Not feeling well?

For the health and safety of all our attendees, if you have any flu-like symptoms (fever and a cough, sore throat, runny or stuffy nose) or other symptoms related to COVID-19 we request that you stay home and do not attend LeanIX Connect Summit.